Frequently Asked Questions.

The outreach call is designed to provide our team with the necessary information to begin the design process. This includes an overview of your business, the desired functionality of your website, the target audience and user expectations. You can also provide information such as style preferences and content (copywriting and images), however this is not a strict requirement. Our team is highly experienced and able to craft unique website styles based on the latest industry trends and years of design experience. We can also provide high value copywriting and utilise stock images where required.

For our design projects, we primarily utilise the WordPress platform. WordPress is a versatile and widely-used content management system (CMS) that offers a user-friendly interface, extensive customisation options, and a robust ecosystem of themes and plugins. Leveraging the power of WordPress allows us to create visually appealing, functional, and easily manageable websites for our clients. Additionally, it provides a solid foundation for both static websites and dynamic, interactive web applications, ensuring a seamless and efficient design process.

The cost for our web design service is $800. This includes a comprehensive package covering the design, development, and launch of your website. Additionally, it includes one month of free hosting with Cloudshark (which renews at $40/mo). Our pricing is transparent, and we strive to deliver value by ensuring that your website not only meets but exceeds your expectations. Feel free to reach out for a detailed consultation and a breakdown of the services included in the cost.

Ensuring your website is mobile-friendly and responsive is integral to our design approach. We leverage Elementor, a versatile page builder for WordPress, to create layouts that seamlessly adapt to various screen sizes. Our mobile-first strategy prioritises a smooth experience on smartphones and tablets, optimising touch-friendly elements and employing flexible grid systems. Rigorous testing across devices and browsers ensures compatibility, while optimised images contribute to fast loading times. With device-specific styling, we guarantee a visually appealing and functional website regardless of the device used, allowing your audience to engage effortlessly with your content.

Yes, absolutely! We understand the importance of keeping your website content up-to-date. We design websites with user-friendly content management systems (CMS), primarily utilising WordPress. With WordPress, you’ll have the flexibility and ease of updating text, images, and other content on your website without requiring extensive technical knowledge. We provide training materials and support to ensure you feel confident managing your website independently. If you ever have questions or need assistance, our team is here to help.

No, the $40 monthly fee covers all the features and services listed in the hosting plan. There are no hidden costs or extra charges.

Absolutely! If for any reason you’re not satisfied with the quality of our service, you can cancel your monthly subscription with ease. We utilise stripe as our payment processor which has the added convenience of simple cancellations. Simply log in to your account, navigate to billing and hit cancel.

Our hosting plan incorporates automated malware scanning powered by Imunify 360, a robust security solution. Imunify 360 employs a proactive approach to detect and thwart potential security threats to your website. The automated malware scanning operates continuously, running checks twice daily. This real-time scanning ensures swift identification of any malicious activity or potential vulnerabilities. Imunify 360 not only detects malware but also employs advanced techniques such as heuristics and machine learning to stay ahead of evolving threats. With this comprehensive security measure, your website is continuously monitored, providing a high level of protection against malware and unauthorised access.

The advantage of having unlimited bandwidth ensures that your website can handle traffic spikes without incurring additional charges. This means you won’t face limitations on data transfer, allowing seamless user experiences regardless of visitor numbers. Additionally, the inclusion of unlimited SSL certificates enhances website security and user trust. While other providers may charge extra for increased bandwidth and SSL certificate quantities, our hosting plan eliminates these concerns by offering unlimited bandwidth and SSL certificates as standard features, providing both cost-effectiveness and peace of mind for your online presence.